our fulfilment process begins immediately after an order is received, so we are unable to accommodate cancellation requests. all confirmed orders will be subject to our standard return policy.

if an item becomes unavailable, blaq swan cosmetics reserves the right to cancel your order or items within your order at any time. we will provide a full refund back to your original form of payment. you will be notified via the platform used to place the order of any orders or items we cannot fulfil and have refunded.